Universal Containers wants to improve the information profile of its current Contacts in salesforce by using social networking application (e.g. LinkedIn or Twitter)

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Universal Containers wants to improve the information profile of its current Contacts in salesforce by using social networking application (e.g. LinkedIn or Twitter) to add the information currently gathered for accounts, contacts and leads.

Which solution should a consultant recommend to meet this requirement?

Define the social network fields and enabled then for account, contacts and leads. Create custom fields that hold URL links to the social profile of accounts, contacts and leads. Enable social Accounts and Contacts to link records to social profiles. Enable the salesforce to Social network API connection to sync records.

View other questions here: Salesforce Sales Cloud Consultant (SU20)

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#Sales Cloud Consultant #Social networking application #Universal Containers